For new carriers, please access and fill out the New Carrier Setup Form. You can either submit new carriers in bulk via the spreadsheet loader or as individual carriers via the form.
To add a new user or gain access to myShipINFO, please submit the Client User Form. If you have multiple new users to add, please select the bulk spreadsheet loader.
To add new parcel account numbers, please submit the NEW Account Number Form. Once submitted, Körber will begin to audit all invoices provided by the associated account number.
When making changes to your GL Coding rules, please use the GL Coding Form. Upload all changes, updates, and new GL Coding rules to this form. Once submitted, a Körber Client Analyst will reach out with next steps.